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Bankruptcy Business Support Analyst II

Company: USAA
Location: San Antonio
Posted on: May 22, 2020

Job Description:

Purpose of JobWe are currently seeking a talented Business Support Analyst II for the San Antonio Home Office II/III.Provides analytical support for business processes across the business or staff agency. Works with other Analysts who are responsible for supporting key functions and provides recommendations for improvements to the business and/or business processes.This role manages the relationship of bankruptcy suppliers. Facilitates the inputs, outputs, communications and workflows between the business and the supplier to ensure business deliverables and Service Level Objectives are met. Works closely with Supplier Management Team to track and measure bankruptcy supplier performance.Job RequirementsAbout USAAUSAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.In each of the past five years, we've been a top-40 Fortune 100 Best Companies to Work For--, and we've ranked among Victory Media's Top 10 Military Friendly-- Employers 13 years straight. We embrace a robust veteran workforce and encourage veterans and veteran spouses--to apply.USAA Careers - Award Winning Workplace (17 seconds)USAA Careers - World Class Benefits (31 seconds)Tasks:Provides operational support on current processes and supports business operations and management in identifying opportunities and solutions to meet current and future business needs.Organizes and defines parameters of assigned projects and assembles relevant data for said project(s).Validates information and interfaces with other departments to include presentations of documented findings, alternatives and recommended actions.Represents the business or staff agency as the subject matter expert on special project and initiatives, as necessary.Develops and maintains an understanding of overall business functions.Develops broad system knowledge relating to primary job functions.Assists with the documentation of new and revised departmental procedures.Gathers information, analyzes data and trends, identifies root causes, and develops work products.Serves as a resource to less experienced team members on escalated issues of a routine nature.Performs research, analysis, and resolution of account issues through the use of reports. Reviews, validates, and/or analyzes reports that function as a control to existing processes.Generates and/or develops regulatory and management reports. Develops and analyzes additional ad-hoc reports as needed by Management and or Regulatory Agencies.Minimum Experience:Bachelor's Degree OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree (6 years of experience total in lieu of a degree).2 or more years of analyst or equivalent experience.Proficient level experience in a wide variety of systems coordination, process/product review initiatives and the development of management information requirements for related business functions.*Qualifications may warrant placement in a different job level*When you apply for this position, you will be required to answer some initial questions.-- This will take approximately 5 minutes.-- Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses.Preferred:Knowledge of bankruptcy business processes (lifecycle) and regulatory compliance requirements.--2 or more years of supply chain management, vendor/third-party risk managementExperience managing a bankruptcy supplier/vendor.Building and maintaining effective reporting standards for use in performance tracking.Expert MS Excel, PowerPointExcellent communication and partnership skills to effectively manage, inform and influence outcomes.Financial Services experience, particularly working in large banks.Up to 2 years of experience with regulatory compliance, industry regulations and regulatory data sources such as Office of the Comptroller of the Currency (OCC), Federal Reserve Board, Consumer Financial Protection Bureau (CFPB), etc.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.At USAA our employees enjoy one of the best benefits packages in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs.-- Additionally, our career path planning and continuing education will assist you with your professional goals.USAA also offers a variety of on-site services and conveniences to help you manage your work and personal life, including seven cafeterias, two company stores and three fitness centers.Relocation assistance is available for this position.For Internal Candidates:Must complete 12 months in current position (from date of hire or date of placement) or must have manager's approval prior to posting.Last day for internal candidates to apply to the opening is 5/10/20 by 11:59 pm CST time.

Keywords: USAA, San Antonio , Bankruptcy Business Support Analyst II, Professions , San Antonio, Texas

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