Analyst - IT Infrastructure and Business Support
Company: Experis
Location: San Antonio
Posted on: January 13, 2021
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Job Description:
IT Infrastructure and Business Support Analyst* Responsible for
providing analytical support for various projects, programs, and/or
portfolios (i.e. managing timelines and costs associated with make
ready and upgrade adjustments for pole attachments).* Manage
multiple projects in various phases, simultaneously, and work with
cross functional teams to assure projects and programs are
delivered within budget.* Preparation and analysis of monthly and
quarterly performance reports regarding adherence to program
timelines.* Maintain historical records of all documentation.*
Assist with compilation of monthly and milestone-specific progress
reports and the preparation of briefs for meetings, attend program
reviews, meetings, and deliveries.* Develop schedules and document
and track action items.* Assist in the development of interfacing
with various software programs as needed, contribute to the
research, development and documentation efforts for the
implementation of project control procedures.* Gather information
from various sources, compile data, and prepare reports and
presentations for administrative and programmatic activities.*
Manage work packages to ensure project deliverables are met through
collaboration.* Handles multiple work assignments simultaneously,
meeting deadlines. Reports status, issues and timelines to
management.* Performs Application, Connectivity troubleshooting,
Antivirus, Patch & Software updates.* Performs system
administration duties of various software platforms and
applications.* Develops alternative solutions for decision-making
which support organizational goals/objectives and budget
constraints.* Maintain and enhance systems as required to support
operations.* Identifies improvements in existing processes needed
to increase the level of efficiency.* Develops, maintains and
presents process guidelines.* Develops and conducts training
classes when necessary.* Collaborates with management in managing
financial efficiency.* Maintains current knowledge of industry
trends and technologies. Monitors, troubleshoots, root-cause
analysis, and resolves architectural, performance and operational
problems impacting systems.* Performs other project and process
improvement initiatives as assigned.Qualifications:* Bachelor's
Degree in Computer Science, Business Computer Systems, Management
Information Systems or related field from an accredited
university.* Extensive Infrastructure/analyst experience in a field
supporting and providing technical and analytical solutions.*
Possesses and applies comprehensive knowledge of a particular field
of specialization to complete complex assignments.* Ability to
offer alternative solutions for decision making and recommends
optimal choice(s) in support of organizational goals/objectives.*
Exceptionally strong analytical and problem solving abilities.*
Ability to multi-task various critical work assignments in a
fast-paced environment in a professional manner.* Ability to
effectively manage sensitive and confidential information.
Initiative to work independently or as a member of a team,
coordinating with others to achieve desired results.*
Well-developed written and verbal communication skills for
interaction with all levels of personnel.* Ability to meet goals
and objectives with minimal direct supervision.* Effective
interpersonal and customer service skills, Ability to make
recommendations and independent decisions.* High level of accuracy
of work and attention to detail.* This is highest level subject
matter/technical expert and may include limited supervisory
responsibilities.* Proficient in Microsoft Office Package,
including word processing, spreadsheets, database, presentation
software, electronic mail and scheduling.* Extensive knowledge of
Information technology infrastructure in a field supporting the
migration of infrastructures from physical to virtual environments.
Applied Computer skills to include understanding of networking,
hardware, system administration, active directory, operating
systems and desktop applications.* Ability to work in a variety of
locations such as the field, construction centers and the main
office.* Ability to provide on-call production support on a
rotating basis.* Knowledge of the principles of data communications
and telecommunications.* Knowledge of computer operating systems,
storage virtualization, compute virtualization, and hypervisors.*
Extensive knowledge of Linux/Unix environment.* Experience with
GIS/Designer and Work Manager, Experience with SAP and SAP Project
System "Preferred Qualifications:* Master's degree or relevant
Certification. Solid foundation in Virtualization, Scripting and
Programing, SAN and NAS deployment and management, Storage
Virtualization, System Backup utilization enterprise class backup
platform.* Professional experience with administration of
applications.* Demonstrated experience in IT process management.*
Relative experience in supporting utility construction &
maintenance Please be aware that contractors may be required to
drive to other client locations using their personal vehicle during
their assignment
Keywords: Experis, San Antonio , Analyst - IT Infrastructure and Business Support, Professions , San Antonio, Texas
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