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Salesforce Analyst / Administrator (100% REMOTE/NO C2C)

Company: Amerit Consulting
Location: San Antonio
Posted on: May 16, 2022

Job Description:

Our client, a global leader in development and manufacturing of medical devices & Treatments for Chronic diseases / Respiratory disorders / Sleep-disordered breathing, seeks an accomplished Salesforce Analyst / Administrator ___________________________________________________________________________
*** Candidate must be authorized to work in USA without requiring sponsorship ***
Position: Salesforce Analyst / Administrator (Job Id: 1549)Location: San Diego CA 92130 (100% REMOTE)Duration: 6 Months + Strong Possibility of Extension

CANDIDATES MUST BE FULLY COVID 19 VACCINATED. _____________________________________________________________________________ This role is in support of Customer Experience business units, inclusive of Sales, Customer Service, and Marketing.

The primary role of IT Application function is to analyze, design, develops and maintain IT applications based on business requirements across all business functionalities. Key deliverables include using current programming languages and source code to develop, test, debug complex applications and provide post production support within the agreed time, quality, performance and budget constraints. Working closely with key stakeholders, DBAs and system administration to define and document technical specifications and schedule.

  • The Salesforce Analyst / Administrator will be embedded with a dynamic, fast-paced team in IT responsible for creating and supporting cloud/on-prem solutions using technologies such as Salesforce CRM, AWS, Oracle ERP, Marketo, RingCentral, Tableau, Snowflake, and more. The team supports key business capabilities for including sales enablement, customer success, and marketing using these integrated systems.
  • Working closely with stakeholders, the Salesforce Analyst / Administrator will understand, elicit, and translate requirements for the development of new features, ongoing enhancements and maintenance of systems that enable our teams to deliver a world-class experience for our customers.
  • Working with a team of other analysts, architects, and developers, you will design, configure, develop, test, and maintain Salesforce solutions within the agreed time, quality, performance, and budget constraints. You will evaluate and implement third-party tools to use with Salesforce and participate in the development and maintenance of new and existing integrations with the platform.
  • The ideal candidate will be an excellent communicator with the ability to map functional and non-functional requirements into Salesforce features and functionality. Further, they will demonstrate progressive leadership in business analysis and possess strong knowledge of the software development life cycle. In addition, the Salesforce Analyst /Admin will be expected to adhere to documentation standards for any minor/major changes. Let's talk about responsibilities:

    • Consult with stakeholders to assess, analyze, recommend, and implement business improvements and initiatives using
    • Elicit and document clearly defined, verifiable and scalable business requirements and stories
    • Define and document processes, procedures, and data flows of business systems
    • Administer and configure Salesforce platform and related services using the "configure first, code second" method
    • Recommend out-of-the-box vs custom solutions for new features or product enhancements
    • Coordinate with development team to implement Salesforce projects & enhancements
    • Create reports or template mock-ups and requirements based on enterprise reporting needs
    • Perform unit testing, integration testing, performance testing and user acceptance testing of new application functionality
    • Perform impact analysis on new releases of features/functions, and support their testing and implementation
    • Identify and execute opportunities for Salesforce application optimization, redesign, or development
    • Work closely with the Data Team to ensure data integrity and hygiene across all integrated systems
    • Triage and perform daily support, escalating as needed
    • Manage/conduct all maintenance tasks
    • Use IT processes for documentation and approvals
    • Stay up-to-date on new Salesforce features to provide recommendations for process improvements and future integrations
    • Develop knowledge of how various systems in the landscape integrate with other technologies and processes across the business
    • Strive to builds and maintain relationships and networks with customer
    • Foster spirit of teamwork and collaboration within team and inter-teams globally and across regions
    • Mentor junior team members to encourage growth within the platform and actively assist with ongoing projects. Let's talk qualifications and experience:

      • Bachelor's degree (B.S.); in Information Systems or equivalent preferred
      • 3+ years' experience implementing solutions within Salesforce Sales and/or Service Cloud
      • 5+ years' experience implementing and maintaining technical projects and systems
      • Salesforce Certified Administrator is required
      • Salesforce Certified Advanced Administrator certification strongly preferred; Salesforce Certified Platform App Builder, Salesforce Certified Sale Cloud Consultant or Salesforce Certified Service Cloud Consultant certification preferred
      • Strong understanding of Salesforce architecture, capabilities, and limitations, including: standard and custom objects, security and access control, user management, reporting and dashboards, process automation, data hygiene, campaigns
      • Strong analytical perspective and understanding of Salesforce data models, automation, and integration capabilities
      • Clearly understanding of the best practices to be followed in Salesforce configuration and development
      • Experience with Salesforce sandboxes, release cycle, change management process and development lifecycle
      • Familiarity with Apex, VisualForce, Lightning Components, and other Salesforce development tools
      • Understands the functionality & impact and implements necessary components from AppExchange for practical business use
      • Good understanding of software development lifecycle for projects
      • Good understanding of business processes and ability to simplify them
      • Excellent interpersonal verbal, oral, and written communication is a must
      • Attention to detail, quick learner, positive attitude, self-motivated, ability to multi-task and work in a fast-paced environment
      • Critical thinking and strong and independent problem-solving skills
      • Very good organizational and time management skills
      • Proficiency with various tools including but not limited to MS Office, MS Visio, Confluence, Jira
      • Prior experience working within an Agile software development process
      • Desire and ability to conduct data and process analysis using a variety of query tools including SQL highly desirable
      • Prior experience designing, developing, or modifying business-facing reports highly desirable
      • Some project management experience to lead small to medium sized projects highly desirable. _________________________________________________________I'd love to talk to you if you think this position is right up your alley, and assure a prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you.

        Bhupesh KhuranaLead Technical Recruiter

        Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally; as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients' businesses forward. Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws.

Keywords: Amerit Consulting, San Antonio , Salesforce Analyst / Administrator (100% REMOTE/NO C2C), Professions , San Antonio, Texas

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