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Copier Field IT Support Technician

Company: Knight Office Solutions Inc
Location: San Antonio
Posted on: August 7, 2022

Job Description:

Description:
Provides on-site support to end user customers at time of installation and as needed relating to printing, scanning, and other related IT issues. May provide remote support to end user as needed.

Requirements:
Knight Office Solutions is a growing technology company located in North Central San Antonio. We are seeking a Field IT Support Technician to join our copier field IT technicians and helpdesk support team.The Field IT Support Technician is responsible for providing on-site support to end user customers at time of installation and as needed relating to printing, scanning, and other related IT issues. May provide remote support to end user as needed. Our mission is to help our customers reach their goals by providing client focused technology solutions supported by a culture of service excellence and a commitment to doing the right thing. Employees are essential to our success and we strive to promote a balance in life that includes faith, family, health and work. Knight Office Solutions' values include giving back to our community and enjoying what we do. Candidates that can contribute to our mission and share our values are urged to apply.Learn more about Knight Office Solutions at www.knightoffice.com.Learn more about "Who We Are" . Full time: Monday - Friday 8 am-5 pmWe offer:A competitive hourly wageExcellent benefit packageA corporate culture focused on honesty, integrity, and ethicsIdeal candidates should:Possess a high level of standards and business ethicsManage confidential informationBe organized, detail oriented, and work within set deadlinesWork well with peersBe highly motivated and self-drivenHave excellent verbal and listening skillsEssential Duties and Responsibilities:Provides on-site technical support to end user customers for a wide variety of connectivity/IT network issues and resolves issues relating to printing, scanning, and other related IT issuesCompletes installs of necessary software and drivers and trains users in the use of appropriate print drivers and scanning protocolsProvides remote support to end user customers relative to printing, scanning, and other IT related issues as requiredPerforms other job duties as assigned and complete projects by deadlines Primary Objectives:-- Ensure customer satisfaction pre/post installation of KOS devices-- Adhere to KOS core competencies and culture keysPI187980486

Keywords: Knight Office Solutions Inc, San Antonio , Copier Field IT Support Technician, Professions , San Antonio, Texas

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