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Senior Business Analyst Implementation - Remote

Company: UnitedHealth Group
Location: San Antonio
Posted on: November 27, 2022

Job Description:

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm) Optum Care is seeking a well-organized, talented individual with strong self-initiative and multi-tasking skills to provide support as a Senior Business Analyst to our Implementation Team. Our employees perform well in a culture grounded in high performance and collaboration and thrive in a fast-paced environment. Our Implementation Senior Business Analyst will serve as liaison among our Care Delivery Organizations, Operations, and Technology Team to translate business needs into product requirements. This is an opportunity for you to have a direct impact on new client relationships, next generation product enhancements as well as process improvements. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities:

  • Support the Implementation of new client implementations and participate in creation of implementation plans for identified solutions (e.g., onboarding, support road show for new services)
  • Support, contribute to and/or facilitate the identification/prioritization of business/process solutions (e.g., solutioning discussions, use case development)
  • Participate in reviews of conceptual designs and provide appropriate guidance/consulting to help ensure that they satisfy all documented requirements (i.e., business, functional and non-functional)
  • Partner with applicable stakeholders to identify the operational impact of changes within defined solutions (e.g., changes to policies/processes/procedures, compliance with applicable legal/regulatory requirements, additional requirements)
  • Seek opportunities to improve operating efficiencies/effectiveness (e.g., downstream impacts, role/responsibility realignment, enhanced business value)
  • Interface with Operations in analyzing business needs to enhance operational performance and effectiveness
  • Ensure that all stakeholders are fully informed of new/updated solutions, and identify/escalate any issues communicated by stakeholders
  • Assist product or project manager in documenting requirements and implementing new strategic features or functionality
  • Conduct and/or support testing activities, as appropriate (e.g., production testing, regression testing, user acceptance testing, production validation, compliance with test scenarios)
  • Plan/execute user testing scenarios/scripts and prepare test data
  • Translate problems/issues identified during the testing process, and engage the appropriate stakeholders (e.g., business, technology, market) to help identify impact and potential solutions
  • Communicate testing results to appropriate stakeholders (e.g., business owners, operations groups, project team) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications:
    • Undergraduate degree or equivalent experience
    • 3+ years of combined experience within a healthcare environment
    • 3+ years business analysis experience
    • 2+ years in testing support
    • 2+ years presenting findings to stakeholders
    • Demonstrated self-motivation and initiative to excel in a fast-paced environment
    • Intermediate level of experience with Microsoft Office (Word, Excel, Outlook)
    • Presentation skills and professional communication style (verbal and written)
    • Knowledge of health insurance industry standards and practices Preferred Qualifications:
      • Knowledge of CMS Risk Adjustment and Encounter Data Submissions
      • Knowledge of claims billing, and/or claims adjudication standards and practices
      • Knowledge of industry standard coding nomenclatures including appropriate usage
      • Knowledge of ANSI transaction sets including 837
      • Basic level of experience in SQL queries
      • Excellent critical thinking and problem problem-solving skills
      • Excellent oral and written communication skills
      • Ability to pivot priorities as business needs shift
      • Sound time/project management and problem-solving skills To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment Careers at OptumCare. We're on a mission to change the face of health care. As the largest health and wellness business in the US, we help 58 million people navigate the health care system, finance their health care needs and achieve their health and well-being goals. Fortunately, we have a team of the best and brightest minds on the planet to make it happen. Together we're creating the most innovative ideas and comprehensive strategies to help heal the health care system and create a brighter future for us all. Join us and learn why there is no better place to do your life's best work.(sm) OptumCare is committed to creating an environment where physicians focus on what they do best: care for their patients. To do so, OptumCare provides administrative and business support services to both owned and affiliated medical practices which are part of OptumCare. Each medical practice part and their physician employees have complete authority with regards to all medical decision-making and patient care. OptumCare's support services do not interfere with or control the practice of medicine by the medical practices or any of their physicians. All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Colorado, Connecticut, Nevada, or New York City Residents Only: The salary range for Colorado residents is $66,100 to $118,300. The salary range for Connecticut/Nevada/New York City residents is $72,800 to $129,900. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment

Keywords: UnitedHealth Group, San Antonio , Senior Business Analyst Implementation - Remote, Professions , San Antonio, Texas

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