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Garage Door Repair Technician Trainee

Company: Hollywood-Crawford Door Co.
Location: San Antonio
Posted on: November 26, 2022

Job Description:

San Antonio Express News Top Workplace 2021Hollywood-Crawford Door Co was recently awarded as one of San Antonio's top workplaces for 2021. We are proud that our employees voted and thought highly enough of us to be able to get this award. you're looking for a job, don't apply for this position. But if you're looking for a lasting career, you've come to the right place. We are a family owned company that promotes a safe, happy and drug-free workplace. We are the only IDEA certified dealer in San Antonio and can get you the skills you need to be successful in the garage door industry.We've been around since 1947 so if you're looking for stability and a place to be, you've found the right company.Job Description If you have previous work in garage doors, please list where and amount of time. Full Installers and Service Techs Pay is different based on experience and knowledge. Brief Job Description: This position involves learning how to service residential garage doors and garage door openers. Most of the work is done in either older existing garages or newly constructed garages. Service technicians must already be proficient at installing various types and sizes of garage doors and openers in both standard and non-standard conditions such as low-headroom.Service Tech trainees must also be able to read and follow instructions carefully. Good people skills are essential since Service Tech apprentices are constantly interacting with customers, other contractors, other employees, etc.Service Tech trainees are responsible for learning how to fill out work orders, safety check sheets, truck checklists in a very accurate and neat manner. Proper completion of paperwork is a very important aspect of the Service Tech and Service Tech apprentice's job. The Service Tech apprentice needs to write clearly and legibly and pay close attention to details.All employees, including Service Tech trainees, are required to maintain a neat appearance at all times. Before starting a job, the Service Tech apprentice should be sure their hands are clean, shirttails are tucked in, hair is combed, etc. Service Techs are not allowed to wear any necklaces, earrings, or other jewelry due to safety and appearance standards. Even wedding rings can pose a safety hazard and we strongly encourage wedding rings not be worn by any technician while they are working.Service Tech trainee's must hold a valid driver's license and maintain an insurable driving record as described in the company's fleet policy. Failure to do so may result in the employee's dismissal or reclassification and probable reduction in pay.Service Tech trainees are to periodically (at least once a month) read the instruction manuals for the doors and openers they are installing. If they are asked to install a garage door or opener that they have not read the owner's manual for, then they are to completely read the manual before starting the installation.Installations should be performed in a safe manner and no unnecessary or dangerous risks should be taken. All garage doors and openers should be installed to operate in a safe manner and according to the manufacturers' installation instructions.An Service Tech trainee's immediate supervisor will be the Service Tech they are being trained by and the service and production manager. Service Tech trainee will also need to follow the instructions given by the inside customer service representatives.Service Tech trainees as well as all employees of Hollywood-Crawford Door may be require at times to do other things that are not specifically listed in their job description. They will be expected to cheerfully do whatever work related responsibilities are given to them.All Hollywood-Crawford Door employees should follow these two Golden Rule while at work: "Do unto others as you would have them do unto you" and "Under promise and over deliver." Hours: Service Tech trainees are scheduled to work Monday through Friday starting at 6:30 - 7:30 a.m. and ending usually whenever they have had completed all their work and the office does not have anything else for them to do. Saturday work may be required depending upon the work load. We will try to give at least 7 days notice if work on Saturday is required. Some mandatory overtime may be required. Employees are expected to be at work all scheduled days on time. Employees arriving for work late (5 minutes or more) will be subject to disciplinary action up to and including dismissal. Evaluated On: Customer HappinessThe Ability to Catch on QuicklyTechnical Skills ProficiencyPaperwork AccuracyCallbacks Kept to a MinimumSafety Record and Dedication to SafetyRapport With Fellow Employees Work Environment: This position requires daily work in the dirty and dusty environment of the garage. Service Tech apprentices must face the harsh conditions of extreme heat in the summer and extreme cold in the winter.Most of the new construction job sites have very unlevel ground and footing leading to the garage. The garage floor is also cluttered many times with construction materials that have to be stepped over or walked upon. Even older, existing garages have many items in the garage that cause the footing to be hazardous.The doors and door components are many times very oily and greasy and also have many sharp edges that present a very real hazard to minor cuts. Sometimes it may be required that the Service Tech go up into the attic of a home to look for some low-voltage wires or check on the framing, so they may come in contact with different types of insulation material. Physical Requirements: Lifting and carrying 80 lbs sometimes 50' or more. Walking and carrying items over unlevel ground Ability to climb and work off of a 12' high step ladder Communicating over the telephone Filling out work orders and safety check sheets legibly Driving a pickup truck safely in the day and sometimes after dark Ability to work in extreme heat and cold Ability to work in a dirty, oily, and dusty environment Ability to use power tools such as impact wrench, circular saw, & drill Manual dexterity in both hands to work with hand toolsJob Type: Full-timeSalary: $15.00 /hour while trainingSalary: $60,000.00 to $100,000.00 /year once fully trained and operating your own truck.Job Type: Full-timePay: $60,000.00 - $100,000.00 per yearBenefits: Dental insurance Health insurance Life insurance Paid time off Referral program Retirement plan Vision insuranceSchedule: 10 hour shift Monday to Friday Weekend availabilitySupplemental pay types: Bonus pay Commission payApplication Question(s): Would you be able to pass a hair follicle drug test(goes back 6 months)?Experience: troubleshooting: 1 year (Preferred) Customer service: 1 year (Preferred)License/Certification: Driver's License (Preferred)Work Location: One location

Keywords: Hollywood-Crawford Door Co., San Antonio , Garage Door Repair Technician Trainee, Professions , San Antonio, Texas

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