Field Service Technician
Company: Canon USA & Affiliates
Location: San Antonio
Posted on: January 26, 2023
Job Description:
OverviewIf finding an effective fix and supporting customers
with the highest level of service standards sounds appealing to
you, Canon Solutions America, a leader in technology, solutions,
and services, wants to know your story. Were actively seeking a
Digital Service Specialist to deliver amazing experiences and
elevated efficiency within the routine maintenance of
Canon-supported products in accordance with Service and Parts
Standards.ResponsibilitiesIn this position, youll be accountable
for:
- Reporting to your manager product failure trends and
serviceability issues with necessary supported documentation,
ensuring accurate information and record keeping.
- Meeting customer demands by providing efficient, responsive,
and accurate Field/Shop/on-site maintenance.
- Properly maintaining all technical information, Field Service
Reports, Expense Reports, and Canon property assigned.
- Showcasing strong customer communication and satisfaction
skills.
- Maintaining the performance of assigned machines.
- Facilitating performance at a level which helps to achieve the
branch/districts overall metric targets.QualificationsPlease note:
this is a customer-facing role, and requires compliance with
customer policies and protocols, which may include COVID-19
vaccination and other measures relating to COVID-19.Do you meet
these requirements?
- Hold a High School diploma or equivalent experience
required.
- Possess a basic understanding of internet environments and the
ability to successfully complete the 120-day introductory period
and the PDIF (Printing and Digital Imaging Foundations) new-hire
class.
- Ability to travel (valid driver's license and acceptable
driving record necessary).
- Required to take all necessary steps to obtain security and/or
other clearances required by customers to enter the customers'
premises.
- Must be able to lift 50 pounds and be active more than 50
percent of the time (walking, standing, stooping/kneeling).Company
OverviewAbout our Company - Canon Solutions America, Inc. empowers
companies of all sizes to succeed by supplying market leading
enterprise, production, and large format printing solutions,
supported by exceptional professional service offerings. With
unwavering dedication to promote professional innovation, Canon
Solutions America, Inc. helps drive sustainability, nurture
efficiency, and regulate costs through the unification of
comprehensive digital and traditional printing and document
management solutions. As a wholly owned subsidiary of Canon U.S.A.,
Canon Solutions America, Inc. is headquartered in Melville, NY and
has sales and service locations across the U.S. Our parent company,
Canon Inc. (NYSE: CAJ), which earned approximately $30.4 billion in
global revenue in 2020, ranks third overall in U.S. patents granted
in 2020 and was named one of Fortune Magazines Worlds Most Admired
Companies in 2020.Canon Solutions America offers a competitive
compensation package including medical, dental, vision, 401(k)
Savings Plan, discretionary profit sharing, discretionary success
sharing, educational assistance, recognition programs, vacation,
and much more. A more comprehensive list of what we have to offer
is available
athttps://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation
(https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation
)We comply with all applicable federal, state and local laws,
regulations, orders and mandates, including those we may be
required to follow as a federal government
contractor/subcontractor.All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability or protected veteran status.If you are not
reviewing this job posting on our Careers sitecsa.canon.com/careers
(https://csa.canon.com/online/portal/csa/csa/company/careers/) , we
cannot guarantee the validity of this posting. For a list of our
current postings, please visit us atcsa.canon.com/careers
(https://csa.canon.com/online/portal/csa/csa/company/careers/)
.#CSAPosting Tags#LI-RH1 #PM20Location US-TX-San AntonioCompany
Canon Solutions America, Inc.Requisition ID 28885 Category Field
Service Position Type Full-Time
Keywords: Canon USA & Affiliates, San Antonio , Field Service Technician, Professions , San Antonio, Texas
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