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Network Technician I

Company: AFFCU
Location: San Antonio
Posted on: January 27, 2023

Job Description:

JOIN AFFCU in 2022!!We take care of our people: Joining AFFCU is the career move to make in 2022! AFFCU offers FREE Health and Dental Coverage for you as an employee, as well as a GENEROUS Paid Time Off (PTO) bank for rest and relaxation away from work! We also offer all paid days off for Federal holidays!Role:Our Network Technician I will provide enterprise support and assistance through the research, development and testing of network software; project implementation; coordination and implementation of software upgrades to network fileservers and workstations; troubleshooting network communications; network user setup; and maintaining the integrity and security of the networks. Provides support to users on various Information Technology platforms which includes, but is not limited to, hardware support through troubleshooting, maintenance, and installation; desktop application support including installations, testing and user assistance; peripherals, miscellaneous computer support needs as well as proprietary and third-party software applications/interfaces. Assists, coordinates and reports known issues to the administrator of the network and/or Information Technology management. What you will be doing:Installs, supports, and manages the hardware/software/network components; responds to and develops solutions for computer failures and complex technical problems in these areas to deliver a sound and stable computing infrastructure.Participates in member conversations by (a) communicating directly with users and servers in gathering requirements information; (b) explaining technical requirements for files and data communications; and (c) coordinating on-site testing of data communication and software customization. Consults with computer operations management, supervisory staff, and various IT personnel, to ensure IT standards for control, security, and recoverability are understood and followed. Develops and tests data communications procedures for links to members and data services; develops and tests interface file handling procedures for links to members and data services; develops and tests interface file handling procedures for data moving between platforms, members, and media. Coordinates with other IT Technical Support staff to ensure appropriate IT computing standards are implemented and maintained. Manages software upgrades to ensure compliance with standards and control procedures. Collaborates with IT Network Systems staff to support the following computing components: (a) enterprise hardware, (b) WAN/LAN communications, (c) domain/AD infrastructure, (d) hot-site hardware/software, and (e) office automation software.Assists IT Programming Staff in on-site research of production problems and training of supervisory staff on new procedures/software.Performs other job related duties as assigned. What you'll bring along: Four-year college or university degree in a computer related field. 3-5 years' of similar or related experience or have Network or Systems Administrator certification.Must be familiar with Windows operating systems, network/systems administration, SAN, VM technology, and telephone system administrative experience is a plus.Must be available to work overtime and Saturdays, as needed. Must be bondable. PI200791234

Keywords: AFFCU, San Antonio , Network Technician I, Professions , San Antonio, Texas

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