Commercial Sales Consultant

Company: Service Experts
Location: San Antonio
Posted on: March 19, 2023

Job Description:

Overview









The Commercial Sales Consultant is an outside sales position responsible for developing Engineering Excellence commercial sales and services to increase revenue, through customer presentations and lead generation. - Builds long-term relationships with commercial customers in order to grow the customer base and retain customers. - The sales consultant should be highly ambitious, results oriented, and self-motivated













Qualifications

• Bachelor's degree or equivalent experience.
• Proven sales experience with emphasis on business-to business selling, "cold-calling" and generating sales from personal networking and lead generation.
• Knowledge of commercial service sales concepts, practices, and procedures.
• Excellent communication skills and strong relationship-management and coaching skills.
• Ability to build long-term relationships with customers.
• Ability to work cooperatively with technical, administrative, and support staff.
• Solid skills working with Microsoft Office, contact management software, and databases
• Good organizational skills and ability to manage multiple priorities simultaneously
• Knowledge of the commercial HVAC industry preferred
• Self-starter with a desire to learn and to grow the business.
• Demonstrated commitment to the delivery of customer-focused service.
• Must be able to work independently and exercise judgment and discretion within authorized limits.
• Excellent written, verbal communication and organizational skills.
• Basic knowledge of the fundamentals of the operational functionality of commercial heating, air conditioning, and ventilation equipment as well as related accessories.
• Knowledge of basic mathematics (addition, subtraction, multiplication, and division)
• Understanding of basic business accounting to understand job costing, profit margin, and cost of sales.
• Ability to stand, to walk, and to climb stairs and ladders to access HVAC equipment which is often on a rooftop of the commercial building. Ability to read product data and to take measurements.
• Valid driver's license with acceptable driving record.
• Bachelor's degree or experience
  
  
  
  
  
  
  
  
  
  
  
  
  
  Responsibilities
  
  
  
  
  
  
  
  
  
  
  • Generates preventative maintenance, commercial replacement, retrofit, and service-contract sales through various customer prospecting techniques such as cold calling, customer referrals, personal networking, and customer contact.
  • Demonstrates professionalism, diplomacy, and tact to uphold company's community reputation. Represents the company professionally, honestly, and ethically in all business matters and concerns
  • Consults with commercial customer on HVAC and indoor-air quality needs, delivers sales presentation utilizing company-established sales process, and closes sale to provide the customer with the best solution for the customer's budget. Suggest additional and/or alternative products or service to meet customer needs.
  • Utilizes relevant systems and information, prepares the proposal for the commercial customer. Explains technical information to the customer in an easy-to-understand language.
  • Utilizes Engineering Excellence marketing data & tools to maximize sales effectiveness.
  • Prepares and/or completes all required documentation and obtains customer's signature.
  • Actively manages and maintains relationships with strategic commercial customers and supports the ongoing relationships with these customers.
  • Works with internal staff to ensure that work is scheduled and completed according to company standards and the customer's satisfaction.
  • Updates company systems following defined processes and procedures in order to process paperwork and information for new accounts and maintain records of results from all sales visits.
  • Meets or exceeds set Key Performance Indicators including:
    • Revenue Growth
    • Close Rate
    • Lead Generation
    • Service Agreement sales
    • Effectively communicates with customer to resolve concerns, issues, or complaints in order to assure total customer satisfaction.
    • Comply with all Engineering Excellence safety policies, procedures, and practices.
    • Performs similar/other duties as assigned.Health & Safety Roles & Responsibilities:
      • Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediately.
      • Reports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediately.
      • Corrects substandard acts or conditions within area of control.
      • Uses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s)
      • Never removes or renders ineffective any safety guards, devices, or clothing prescribed to be in place or worn.
      • Complies with the general rules as prescribed by company program(s) procedure(s)
      • Operates devices or equipment as prescribed by company program(s) or procedure(s)
      • Participates in any safety initiatives, teams, or committees.
      • Reports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately.
      • Provides input on developing safety initiatives and plans to eliminate exposures that could cause accidents.
      • Does not perform act that may endanger the safety or well being of others
      • Does not engage in any pranks, contests, or rough boisterous behavior.
      • Works in compliance with applicable legislative requirement
        
        
        
        

Keywords: Service Experts, San Antonio , Commercial Sales Consultant, Professions , San Antonio, Texas