Customer Service Warehouse Associate
Company: Mohawk Industries, Inc.
Location: San Antonio
Posted on: March 18, 2023
Job Description:
Join the largest manufacturer of tile and natural stone in the
United States and watch your career stand out with Dal-Tile, a
subsidiary of Mohawk Industries.Our close-knit team of dedicated
professionals has made us the success we are today. In exchange for
their hard work, we support our people with a family-friendly work
environment, a commitment to promoting from within, unique benefits
that go beyond just medical and dental, and a belief that every
employee deserves a productive life outside of work. If this sounds
outstanding to you, take the first step forward and explore a
career with Dal-Tile.Dal-Tile seeks an exceptional--Customer
Service/Warehouse Associate--to join our TEAM! The--Customer
Service/Warehouse Associate--will need someone responsible for
providing a variety of support, such as servicing walk-in
customers, completing sales transactions in conjunction with
handling duties such as receiving, loading/unloading material,
pulling/assembling customers' orders, and inventory checks. This
position may involve the daily use of forklift equipment.Primary
ObjectivePerforms a variety of customer service/office
administration and warehouse duties related to the operation of a
Sales Service Center.Major Function and Scope
- Performs various customer service duties such as: waiting on
customers, assisting customers in determining order requirements,
answering customer inquiries, providing samples, providing
direction/selection assistance, completing sales transactions, and
accepting payments.
- Addresses and resolves customer complaints (returns and order
errors).
- Performs office administration duties such as processing
payments and receipts, reconciling DSRs and cash box, preparing
bank deposits and balance petty cash box, preparing various
performance reports, updating customer master file, and creating
vendor orders.
- Performs various product order duties such as entering customer
orders, creating plant/RDC orders, and completing stock
replenishment orders.
- Waits on customers and prepares sales slips.
- Produces daily sales reports.
- Performs a variety of warehouse duties such as
pulling/assembling customer orders, checking outbound orders for
accuracy/completeness, inventory stock checks, restocking and
labeling vendor products, maintaining displays (tools, caulk,
etc.), moving, storing, and replenishing material, and conduct
daily cycle counts.
- Performs receiving duties such as receiving and unloading
inbound material, processing inbound shipments, stocking material,
processing customer returns, and notifying management of damaged
shipments for freight claims.
- Operates forklift equipment.
- Maintains the clean and organized facility by sweeping, trash
removal, restroom cleaning, general office maintenance, etc.
- Maintains a safe working environment by obeying all safety
rules outlined in the Safety Program and reporting all accidents,
unsafe conditions, and acts to Management.
- Performs other related duties as required.Experience and
Knowledge Required
- HS diploma or equivalent experience;
- 3+ years of customer service experience and warehouse
experience.We offer competitive salaries, a comprehensive benefits
package, career opportunities, and an environment of creativity and
growth. Examples include: Company Match on 401k, Employee Purchase
Discount, and Tuition Reimbursement.Dal-Tile proudly supports our
U.S. military, veterans, and their families - Thank You for Your
Service!Active military, transitioning service members, and
veterans are strongly encouraged to apply.We offer competitive
salary and a comprehensive benefits package, career opportunities,
and an environment of creativity and growth.-- Examples include:--
Company Match on 401k,--Employee Purchase Discount, and Tuition
Reimbursement.Dal-Tile is a proud supporter of our U.S. military,
veterans and their families - Thank You for Your Service!Active
military, transitioning service members and veterans are strongly
encouraged to apply. Mohawk Industries, Inc. is an Equal
Opportunity Employer including disability/veteran committed to an
inclusive workplace and a proud Drugs Don't Work participant.
Keywords: Mohawk Industries, Inc., San Antonio , Customer Service Warehouse Associate, Professions , San Antonio, Texas
Didn't find what you're looking for? Search again!
Loading more jobs...