Business Process Consultant

Company: Creative Solutions Services, LLC
Location: San Antonio
Posted on: September 18, 2023

Job Description:

Application for job #23-00012 , Business Process Consultant Application for job #23-00012 , Business Process Consultant : Contract : 05/01/2023 : 05/01/2024 : : All undefined * * Browse * Upload from Google Drive Upload from Dropbox Upload from your device * * * Browse * Upload from Google Drive Upload from Dropbox Upload from your device * Data Processing AgreementData Processing Agreement Application for job #23-00012 , Business Process Consultant Application for job #23-00012 , Business Process Consultant Job Description Consultant - BPMI - B2B - Managed File Transfer-All
Technical Details:

Most Important skill-GlobalScape Administration, Development skills-

• Patching and Maintenance-
• Co-ordinate with customer network and platform teams on GlobalScape server patching activities(on a weekly and monthly basis)
• Perform pre & post patching activities and validation.
• Administer Electronic File Transfer Program using GlobalScape EFT, DMZ gateway and Business Activity Monitoring and Web Portal tools.
• Runtime Troubleshooting and Performance Tuning
• Certificate Management
• Ensure the security of file transfers utilizing protocols such as HTTPS, FTPS, SFTP, AS2,
• Familiar with AWE creation and Support
• Well versed with All types of EVENT Rules
• Good hands-on of PGP encryption/Decryption and Keys management.
• SPLUNK knowledge.
• Able to do performance tuning.
  Process related:
  • Flexibility to work on Weekend to remediate P1/Critical INC
  • Resolve technical problems effectively and efficiently within defined SLA working with internal functional and software development teams, and external vendors to identify root causes and solutions.
  • Log service requests with vendors and coordinate diagnostics, requested actions and testing with functional teams.
  • Identify and implement system process improvements leveraging the software, best practices, automation, innovation, and technology upgrades.
  • Contribute to the creation of Support Design Specification and Support Supplement Documents.
  • Provide ad-hoc reporting as required by the business.
  • Adhere to Customer Solution Delivery Framework, Incident Management, and Change Management procedures.
  • Lead or assist with day-to-day service delivery issues and processes as required.
  • Work with project teams to understand the concepts and technical infrastructure of the to-be implemented modules/functionalities and create / document operations procedures.
  • Ability to manage self-workload, set and meet customer expectations.
  • Ensures effective shift handover.
  • Excellent communication skills, both written and verbal. * * Browse * Upload from Google Drive Upload from Dropbox Upload from your device * * * Browse * Upload from Google Drive Upload from Dropbox Upload from your device * Data Processing AgreementData Processing Agreement Application for job #23-00012 , Business Process Consultant Application for job #23-00012 , Business Process Consultant

Keywords: Creative Solutions Services, LLC, San Antonio , Business Process Consultant, Professions , San Antonio, Texas