Installer (Res/Light Comm)
Company: Service Experts
Location: San Antonio
Posted on: November 19, 2023
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Job Description:
Overview Position Title Installer (Residential/Light Commercial)
Reports To: Operations Manager or General Manager Status:
Full-time, Regular position Category: Installation Location
Name:San Antonio Air Location Address: 12100 Crownpoint Drive, #160
San Antonio, TX 78233 Why You Should Join the Service Experts Team?
Our team consists of the very best; we believe in doing what is
right for our customers and our employeesWe provide our employees
with the training, support and an opportunity for unlimited
professional growthJoin us and become an EXPERT! Service Experts
Company Perks and Benefits for YOU Top Pay for Top Performers,
including incentive and bonus opportunities, depending on the
position Our Top Installers earn over $80,000 annually Generous PTO
provided 19 paid days off within your first year of employment
(vacation, personal holidays, & national holidays) 24 paid days off
after your 2nd year of employment No layoffs during "Slow Season" -
due to our extensive customer base, you will never have to worry
about not being able to provide for your family year-round Ready to
get out of your work truck? We have ample advancement and
career-growth opportunities available across the U.SHold on to your
more of your paycheck with Company-sponsored Medical, Dental, and
Vision Insurance programs We provided wellness program options for
free employee medical Company-provided smart phone, tablet, uniform
plan, and tool replacement program We'll make you better at what
you do with our internal Training Academy Best-in-class 401(k)
Retirement Savings Plan with attractive company matching
contributions Company-paid employee Life Insurance with options for
YOU and your Family! Short-term and Long-term disability insurance
options that will protect you and your family if you are unable to
work Supplemental benefit programs such as: Legal advice, pet
insurance, and health advocacy programs Come join the BEST and the
BIGGEST team in HVAC: Service Experts Heating, Air Conditioning, &
Plumbing! Responsibilities Key Responsibilities: Works under
minimal supervision to install HVAC equipment and accessories in
the customer's home Installs heating, air conditioning,
ventilation, and refrigeration equipment, as well as accessories,
in accordance with company requirements and manufacture
specificationsAs needed, performs limited diagnosticsDesigns,
fabricates, and installs various ducts and duct fittings as
required Performs start-ups on air conditioning and heating systems
and other components Delivers excellent customer service and
sustains high levels of customer satisfaction Promotes products and
services to the customerCalls Sales and Service Coordinator with
specifics on replacement product sales leads generated from
customer service visitResponsible for delivery and removal of
equipment needed to complete the installation work Ensures company
property, vehicles, and tools are being properly used, maintained,
and accounted for Completes all paperwork in a neat, accurate,
thorough, and timely mannerCollects payment from customer
Represents the company professionally, honestly, and ethically in
all business matters and concerns Responsible for keeping
installation vehicles clean and neat both inside and outside in
keeping with the company's professional image Follows standard
procedures and process, ensures that the company vehicle is
properly stocked, returns defective warranty parts to branch, and
orders/replenishes vehicle stock as needed Performs similar/other
duties as needed or assigned Health & Safety Roles and
Responsibilities: Reports any unsafe acts, conditions and hazards
to direct supervisor/manager immediately Reports any contravention
of legislation or company policy, procedure or program to direct
supervisor/manager immediately Corrects substandard acts or
conditions within area of control Uses and maintains appropriate
personal protective equipment (PPE) as prescribed by company
program(s) or procedure(s) Never removes or renders ineffective any
safety guards, devices, or clothing prescribed to be in place or
worn Complies with the general rules as prescribed by company
program(s) procedure(s) Operates devices or equipment as prescribed
by company program(s) or procedure(s) Participates in any safety
initiatives, teams, or committees Reports all injuries or incidents
as prescribed by company program(s) or procedure(s) immediately
Provides input on developing safety initiatives and plans to
eliminate exposure that could cause accidents Does not perform acts
that may endanger the safety or well-being of others Does not
engage in any pranks, contests, or rough boisterous behavior Works
in compliance with applicable legislative requirement
Qualifications Qualifications: High school diploma or GED with
additional training and 2 to 5 years' experience in HVAC with
technical training certification required Must possess all valid
licensing or certification as required by federal, state,
provincial, or local governmental laws or regulations for the
geographical work area EPA and safety certifications required
Knowledge of the fundamentals of the operational functionality of
heating, air conditioning, and ventilation equipment as well as
related accessories Proficient at installing heating, air
conditioning, ventilation, and refrigeration equipment, as well as
related accessories, successfully and without supervision Knowledge
of the layout and installation requirements of duct work and duct
fittings Proficient mechanical aptitude and the ability to operate
all necessary tools and equipment Proficient and able to operate
all necessary tools and equipment (including operation of a company
vehicle) to perform various installation projects Basic skills in
reading wiring diagrams and troubleshooting problems with
electrical, refrigerant, and duct systems on HVAC equipment
Effective communication skills to communicate with customers and
resolve customer issues, complaints, or concerns --- Effective and
efficient time-management and organizational skills Valid driver's
license with acceptable driving record Available to work flexible
hours and on-call shifts as needed Ability to stand and walk and to
climb ladders and attic stairs and to maneuver in attics,
basements, and crawl spaces to access HVAC unitsAbility to
continually climb, balance, stoop, kneel, crouch, and/or crawl
Ability to work in a variety of environmental conditions, including
but not limited to the following: hot, cold, outdoor, indoor, dry,
humid, slippery surfaces, heights, and congested areas Ability to
safely climb 300lb load capacity rated ladders with a 30lb tool
belt Natural or corrected vision to see and focus for close,
distance, peripheral vision with normal depth perception Ability to
lift up to 75 pounds and ability to lift and carry items weighing
up to 50 poundsQualifications: High school diploma or GED with
additional training and 2 to 5 years' experience in HVAC with
technical training certification required Must possess all valid
licensing or certification as required by federal, state,
provincial, or local governmental laws or regulations for the
geographical work area EPA and safety certifications required
Knowledge of the fundamentals of the operational functionality of
heating, air conditioning, and ventilation equipment as well as
related accessories Proficient at installing heating, air
conditioning, ventilation, and refrigeration equipment, as well as
related accessories, successfully and without supervision Knowledge
of the layout and installation requirements of duct work and duct
fittings Proficient mechanical aptitude and the ability to operate
all necessary tools and equipment Proficient and able to operate
all necessary tools and equipment (including operation of a company
vehicle) to perform various installation projects Basic skills in
reading wiring diagrams and troubleshooting problems with
electrical, refrigerant, and duct systems on HVAC equipment
Effective communication skills to communicate with customers and
resolve customer issues, complaints, or concerns --- Effective and
efficient time-management and organizational skills Valid driver's
license with acceptable driving record Available to work flexible
hours and on-call shifts as needed Ability to stand and walk and to
climb ladders and attic stairs and to maneuver in attics,
basements, and crawl spaces to access HVAC unitsAbility to
continually climb, balance, stoop, kneel, crouch, and/or crawl
Ability to work in a variety of environmental conditions, including
but not limited to the following: hot, cold, outdoor, indoor, dry,
humid, slippery surfaces, heights, and congested areas Ability to
safely climb 300lb load capacity rated ladders with a 30lb tool
belt Natural or corrected vision to see and focus for close,
distance, peripheral vision with normal depth perception Ability to
lift up to 75 pounds and ability to lift and carry items weighing
up to 50 pounds
Keywords: Service Experts, San Antonio , Installer (Res/Light Comm), Professions , San Antonio, Texas
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