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Lead Pool Technician

Company: Benchmark Hospitality
Location: San Antonio
Posted on: April 18, 2019

Job Description:

Benchmark's company culture is central to our management philosophy. The company's stated purpose is "to provide an entrepreneurial environment where determined people dare to create, share, and build futures.To be the "benchmark" by which all others are judged takes passion, courage, and dedication. We invite you to explore our extraordinary offering of unique opportunities, all with a common goal of providing an unforgettable journey.Job Description Summary:The Lead Pool Technician will services and maintain all resort swimming pools and hot tubs. He/ She will make sure that the water is clean and safe. He/she will participate in the preventive maintenance program. He/ She will work closely with the team of Pool Technicians in scheduling work and setting priorities. Provides the department with hands on knowledge and the ability to perform maintenance repair and installation on all types of Spas.The Pool Tech shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for exemplifying the La Cantera Hill Country Resort Culture as well as promoting La Cantera Hill Country Resort as both the Destination and Employer of Choice!Job Description:Essential Job Functions:* Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.* Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.* Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.* Maintain positive guest relations at all times.* Resolve guest complaints, ensuring guest satisfaction.* Monitor and maintain cleanliness, sanitation and organization of assigned work areas.* Carry out scheduled water cleaning, using chemicals like chlorine* Test water quality and pH balance* Clean out filtration units* Service heating, circulation and dehumidifier systems* Fix lights above and below water level* Check and repair corrosion, cracks and leaks in the pool walls or floors* Make sure equipment is in good working order* Keep stock records for cleaning supplies and spare parts* Attend to immediate water hygiene incidents.* Log and report equipment faults or water quality problems to managers.Associate is held accountable for all duties of this job and other duties as assigned.Experience and Education:* High school graduate or equivalent vocational training.* Must understand the usage of hand tools and some power tools.* At least 2 years in the hospitality or service industry preferred.Job Requirements:* Must be a United States citizen or possess a valid work permit* Must be able to read, write and speak English* Must be able to work well under pressure* Must be able to accurately follow instructions, both verbally and written* Must be highly detailed orientated* Basic mathematical skills* Must be able to work in a fast paced environment* Must have excellent listening skills* Must possesses excellent communication skills* Must be professional in appearance and demeanor* Must always ensure a teamwork environment* Provide legible communication and directions.* Compute basic mathematical calculations (add, subtract, multiply and divide numbers in processing charges)* Basic working knowledge of building maintenance, electrical, plumbing and refrigeration equipment.* Ability to work a flexible schedule that may include evenings, weekends and holidays* Must have the ability to deal effectively and interact well with the guests and associates* Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner* Must have a passion for creating an exceptional experience for all guestsWorking Conditions:* Must be able to stand on feet throughout the shift, with intermittent periods of walking* Must be able to push and pull objects weighing up to 100 lbs. and grasp, lift or carry items weighing up to 50 lbs.* Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally* Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis* While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, heat)* Must be able to climb stairs occasionally, both indoors and outside in a variety of weather conditions (rain, wind, heat).

Keywords: Benchmark Hospitality, San Antonio , Lead Pool Technician, Professions , San Antonio, Texas

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