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Help Desk Analyst Il

Company: Robert Half Technology
Location: San Antonio
Posted on: August 17, 2019

Job Description:

If you're looking for a role as a Help Desk Analyst, a growing company partnering with Robert Half Technology needs someone to support local and field users. As a Help Desk Analyst, you will be a creative problem solver who enjoys working in a dynamic and rapidly-changing work environment. Because this Help Desk Analyst role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization. This Help Desk Analyst role is based in the San Antonio, Texas area and is a long term temporary-to-fulltime opportunity. Major responsibilities - Independently investigate and implement solutions to technical issues - Provide service on technical help tickets submitted via phone, email, and walk-ups - Identify recurring technical issues and propose solutions to address the root of the problems - Provide IT assistance for operating systems, productivity software, and a variety of other software applications used internallyPC Skills, Routers, Switches, Server, Printers, Cisco Products, DHCP - DNS, Internet, LAN - Local Area Network, Network Communication, TCPIP - Transm Ctrl ProtInternet Prot, WAN - Wide Area Network, Active Directory, Citrix, Mac OS, Microsoft Windows 10, Microsoft Windows 7, Microsoft Windows 8, VOIP - Voice Over IP

Keywords: Robert Half Technology, San Antonio , Help Desk Analyst Il, Professions , San Antonio, Texas

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