Sales Development Representative
Company: Knight Office Solutions Inc
Location: San Antonio
Posted on: January 27, 2023
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Job Description:
Description:
Summary:
Generate leads and schedule appointments with qualified prospects.
Schedule business reviews and cross-sell opportunities with current
customers.
Essential Duties and Responsibilities:
Schedule discovery appointments with qualified prospects
Schedule business reviews with current customers
Leverage a robust sales technology stack to identify, contact, and
nurture prospective customers
Maintain proper database hygiene: log activity, classify accounts,
identify points of contact, update lead status, etc.
Work with Sales Enablement Manager and Marketing Director to
maintain effective marketing lists, monitor email health, and
improve outreach processes
Be comfortable working within a sales technology environment that
includes a CRM, third-party databases, autodialer, and automated
social media outreach
Communicate with and assist Account Managers in scheduling meetings
& troubleshooting database
Attend meetings and trainings
Other duties as assigned
Core Competencies
To perform the job successfully, an individual should demonstrate
the following competencies:
Integrity & Trust, Ethics & Values - Decisions and actions
consistently reflect KOS core values; practices honesty / fairness
in all decisions; adheres to highest standards of business
ethics.
Customer Focus - Provides excellent customer service; perpetuates
the theme that customer satisfaction is everyone's
responsibility.
Team Player, Peer Relationships - Cooperates willingly with others
to achieve results; takes ownership and responsibility for own role
and performs assigned work; can quickly find common ground and
solve problems for the good of all with a minimum of noise.
Job Related Competencies:
Communication - Keeps manager(s) apprised of progress on tasks and
notifies him/her of any problems.
Flexibility - Demonstrates ability to handle multiple tasks
effectively; available for overtime to meet project deadlines.
Acceptance of Authority - Freely accepts direction, training, and
constructive criticism from supervisors.
Initiative - Offers suggestions to improve processes; strives to
increase skills and competencies.
Quality - Exhibits thorough job knowledge and technical ability;
consistently provides quality, error-free work in accordance with
deadlines.
Self-Accountability - Capable of operating autonomously to achieve
expected results; ensures commitments are consistently met; seeks
out training to enhance skills.
Attendance - Conforms to company standards on attendance and
punctuality.
Attitude - Always professional in appearance and demeanor; openly
supports company's products and mission; anticipates potential
problems and takes action to prevent.
Customer Service - Attentive to the needs of clients and co-workers
(i.e. sales and service); responds quickly and thoroughly to
questions and concerns; manages customer conflict.
Attitude Toward Criticism - Uses constructive criticism.
Confidentiality - Earns trust of co-workers and supervisors by
maintaining confidentiality of company and client information.
Planning - Develops objectives and plans of action by prioritizing
tasks.
Problem Solving - Demonstrates analytical ability to gather facts
and develop solutions; judgment is sound and timely; anticipates
potential problems and avoids or resolves.
Adaptability - Capable of working under constant interruptions.
Administration - Paperwork is completed accurately and in a timely
manner.
Written Communication - Able to write clearly and succinctly;
articulates messages that have a desired effect.
Requirements:
Qualifications
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
functions.
Driving Requirements
Current Texas Drivers License, good driving record, and minimum
level of auto insurance coverage per KOS policy.
Education and/or Experience
High school diploma or general education degree (GED); or one to
three months related experience and/or training; or equivalent
combination of education and experience.
Language Skills
Ability to read and comprehend simple instructions, short
correspondence, and memos. Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small
group situations to customers, clients, and other employees of the
organization.
Mathematical Skills
Ability to add and subtract two digit numbers and to multiply and
divide with 10's and 100's. Ability to perform these operations
using units of American money and weight measurement, volume, and
distance.
Reasoning Ability
Ability to apply common sense understanding to carry out detailed
but uninvolved written or oral instructions. Ability to deal with
problems involving a few concrete variables in standardized
situations.
Computer Skills
To perform this job successfully, an individual should have
knowledge of e-automate Database software and Microsoft Office
Suite Word Processing software.
Physical Demands
The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions.
While performing the duties of this Job, the employee is regularly
required to sit; use hands to finger, handle, or feel and talk or
hear. The employee is occasionally required to stand; walk and
reach with hands and arms. The employee must occasionally lift
and/or move up to 10 pounds. Specific vision abilities required by
this job include close vision.
PI201788649
Keywords: Knight Office Solutions Inc, San Antonio , Sales Development Representative, Sales , San Antonio, Texas
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