Member Services Representative
Company: Planet Fitness
Location: Seguin
Posted on: May 27, 2023
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Job Description:
THE PLANET FITNESS MISSION
We at Planet Fitness are here to provide a unique environment in
which anyone, and we mean anyone, can be comfortable in a diverse,
judgment free zone where a lasting, active lifestyle is built. Our
product is a tool. A means to an end. Not a brand name or a mold
maker, but a tool that can be used by anyone. In the end, it's all
about you. As we evolve and educate ourselves, we will seek to
perfect this safe, energetic environment, where everyone feels
accepted and respected. We are not here to kiss your butt, only to
kick it if that's what you need. We need you, because face it, our
planet wouldn't be the same without you. You belong!
ORGANIZATION OVERVIEW
Title: Member Services Representative
Reports to: Club Manager
FLSA: Non-Exempt
THE OPPORTUNITY
Look no further if you like to have fun, positively impact people,
and grow your leadership skills in the coolest place on the planet.
Your opportunity has arrived! United PF is dynamic, growing and
continually evolving. If you thrive in a changing environment and
have a passion for people, then United PF may be the place for you.
A role with United PF Partners is an opportunity to be a part of
something special. If you would love working for a rapidly-growing
company that changes people's lives for the better each and every
day, helps them live healthier, doesn't judge anyone, and supports
their communities and the Boys and Girls club, then this may be
your dream job!
What You'll Be Doing
As a Member Services Representative you are a high energy, positive
member of the team providing members with an unprecedented
experience and encouraging them in achieving their fitness goals.
You will make them feel like family in a clean, judgment-free
environment. You will create "raving fans" by delivering +1%
customer service, continually engaging and encouraging our members
to succeed on their fitness journey.
greetings and farewells to them. Assist with fun energetic,
non-high-pressure tours, as well as member enrollment, and other
club responsibilities.
What You'll Bring to the Table:
Physical Demands:
About United Fitness Partners
United Fitness Partners ("UFP") is the largest developer and
operator of fitness clubs under the Planet Fitness brand. UFP
operates in the High Value Low Price (HVLP) segment of the fitness
market and serves 1.1 million members across more than 190 clubs.
UFP is diversely positioned across 14 states - Arizona (40 clubs)
and Texas (26 clubs) represent its two largest markets - and
multiple market types ranging from urban metro to small markets.
The Company was formed in 2016 via the merger of five Planet
Fitness franchisee platforms and has grown through consistent
organic site development and four additional tuck-in acquisitions.
UFP is headquartered in Austin, Texas. UFP is owned by American
Securities, a leading U.S. private equity firm that invests in
market- leading North American companies with annual revenues
generally ranging from $200 million to $2 billion and/or $50
million to $200 million of EBITDA. American Securities and its
affiliates have approximately $23 billion under management and
based in New York with an office in Shanghai.
About Planet Fitness
Founded in 1992 in Dover, NH, Planet Fitness is one of the largest
and fastest-growing franchisors and operators of fitness centers in
the United States by number of members and locations. As of March
31, 2022, Planet Fitness had more than 16.2 million members and
2,291 stores in 50 states, the District of Columbia, Puerto Rico,
Canada, Panama, Mexico and Australia. The Company's mission is to
enhance people's lives by providing a high-quality fitness
experience in a welcoming, non-intimidating environment, which we
call the Judgement Free Zone -. More than 90% of Planet Fitness
stores are owned and operated by independent business men and
women.
We are an equal opportunity employer and all qualified applicants
will receive consideration for employment without regard to race,
color, religion, sex, national origin, disability status, protected
veteran status, or any other characteristic protected by law.
JOIN THE CLUB
Enhancing people's lives with an affordable, high-quality fitness
experience requires a team of inspiring, motivated and fun-loving
go-getters. As one of the largest and fastest-growing franchisors
and operators of fitness centers in the United States, Planet
Fitness is just getting warmed up. We're continuously seeking top
talent to join us in cultivating the Judgement Free Zone - and
shaping the future of our brand. With more than 2,000 locations in
all 50 states, the District of Columbia, Puerto Rico, Canada, the
Dominican Republic, Panama, Mexico and Australia, there's plenty of
opportunity on our Planet and we are always looking for talented
individuals to join our team!
Our member mission says it best: our product is a tool, a means to
an end; not a brand name or a mold maker, but a tool that can be
used by anyone. To use our product, members need to feel inspired
and motivated. That's where you come in. If you're looking for a
place where you can make a difference in a customer's life, you've
found it. Come to add your mojo to the Judgement Free Zone, but
stay for the feeling that you're making a difference on our
Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR
YOU
Employees at a franchise location are employed by the Franchisee
and are not employees of PFHQ (the Franchisor). PFHQ neither
dictates nor controls labor or employment matters for franchisees
or their employees, and does not retain any reserved authority to
control the terms and conditions of employment for franchisees or
their employees. Each franchisee is responsible for ensuring
compliance with local, state and federal law.
Keywords: Planet Fitness, San Antonio , Member Services Representative, Sales , Seguin, Texas
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