Sales Manager - Pool Services

Company: Poolie
Location: Austin
Posted on: January 5, 2026

Job Description:

Job Description Job Description Description: Join our team at Poolie and become a valuable member of our company as a sales Manager Sales Manager The Sales Manager leads and supports a high-performing sales team focused on pool services, repairs, and renovation projects. This role is responsible for driving revenue growth, improving conversion rates, and ensuring a smooth customer experience from lead to close. The Sales Manager uses AI tools and data insights to improve follow-up, forecasting, customer communication, and overall sales efficiency; helping the team work smarter and close more. Responsibilities:Sales Leadership & Team Development - Lead, coach, and motivate a team of sales reps and coordinators to hit weekly and monthly sales goals - Provide ongoing training and support on sales skills, customer communication, and product/service knowledge - Conduct regular one-on-ones, pipeline reviews, and performance check-ins - Support hiring, onboarding, and training of new sales team members - Set clear expectations and build a positive, accountability-driven team culture Sales Strategy & Performance - Drive growth across pool service, repairs, and renovation projects - Improve close rates through consistent follow-up, stronger estimates, and better customer experience - Track key metrics: lead response time, pipeline activity, close rate, average ticket size, and revenue per sales rep - Implement sales processes that improve speed, communication, and consistency - Work closely with operations and scheduling teams to ensure jobs are sold and scheduled accurately - Help resolve customer concerns quickly and professionally to protect the customer experience and improve conversion AI & Technology-Enabled Sales Management - Use AI tools to improve how leads are managed, followed up, and converted - Leverage AI insights and CRM dashboards to spot trends, coach performance, and forecast revenue - Encourage reps to use AI tools to improve sales calls, proposal writing, emails, and customer communication - Optimize sales workflows with automation (lead routing, reminders, follow-up sequences, estimate templates) - Ensure accurate and complete CRM data so AI tools and reporting stay reliable Customer Experience & Sales Quality - Ensure customers receive clear, professional estimates and recommendations that match their needs - Promote honest, consultative selling - Improve the sales handoff process to operations to ensure a smooth start-to-finish experience - Maintain quality standards for documentation, pricing accuracy, and job notes Requirements: Qualifications: - 10 years of sales experience (home services preferred) - 5 year of sales leadership experience preferred - Strong coaching and team development skills - Confident in communicating with customers about repairs, and renovation options - Comfortable using CRM tools, reporting dashboards, and modern sales tech - Highly organized, detail-oriented, and able to manage priorities in a fast-paced environment Preferred Experience - Knowledge of pool systems, equipment, and repair/renovation services (or willingness to learn quickly) - Experience with high-ticket, project-based sales (renovations, resurfacing, equipment replacement, etc.) - Familiarity with AI-enabled tools such as: - CRM automation and lead scoring - Call summaries and coaching tools - Proposal builders and automated follow-up systems - ChatGPT or similar tools for customer messaging and scripts Benefits: - Medical, Vision, and Dental Insurance - Short- and Long-Term disability paid for by company - Employee Assistance Programs for mental health and wellness - Paid Time Off - 10 Company Holidays - Training and Development Opportunities - Employee Purpose Plan Schedule: - Hybrid location - 8:00 am-5:00 pm Monday - Friday PI129d8643cf8a-25405-39359914

Keywords: Poolie, San Antonio , Sales Manager - Pool Services, Sales , Austin, Texas