GROUP FACILITATOR II / PARENT FACILITATOR II

Company: Family Service Association of San Antonio Inc
Location: San Antonio
Posted on: February 21, 2026

Job Description:

Job Description Job Description JOB SUMMARY: The Group Facilitator II/Parent Facilitator II conducts outreach and recruitment for program participation; facilitates multi-component intervention, prevention, and educational programs; and refers clients for counseling services and other community resources, while ensuring that services provided are in alignment with the Social Determinants of Health through a trauma informed care lens as defined by the agency. ORGANIZATIONAL RELATIONSHIPS: Reports to: Service Coordinator or as designated Directs: Monitor on-site volunteers; liaison with and provide leadership to personnel and representatives of collaborating agencies, local governments, school districts, and community residents. Other: Works cooperatively with all staff to accomplish the mission, goals, objectives and performance measures of the program and agency ESSENTIAL PERFORMANCE REQUIREMENTS: Required Competencies/Skills: Healthcare and Human Services Environments: Ability to explain issues and advancements in the healthcare and human services industries. Achievement Orientation: A concern for surpassing a standard of excellence. The standard may be one's own past performance; an objective measure; outperforming others; challenging goals, or something that has not been done previously. Community Orientation: Ability to align one's own and the organization's priorities and assess and address community needs in an evidence-based and holistic manner, one that addresses the social determinants of health through a trauma-informed lens. Professionalism and Ethics: The demonstration of ethics and sound professional practices, as well as stimulation social accountability and community stewardship. The desire to act in a way that is consistent with one's values and what one says is important. Interpersonal Understanding: Ability to understand other people as well as to accurately hear and understand the unspoken or partly expressed thoughts, feelings, and concerns of others. It measures increasing complexity and depth of understanding of others and includes cross-cultural sensitivity through a trauma-informed care lens. Agency Functions: Community and Customer Service - Increase client access, enrollment, and satisfaction of program resources by creating wraparound services, recruitment, and surveying strategies. Internal Processes - Use agency and program data to track clients through different agency programs to gauge resiliency and outcomes of participating families. Learning and Growth - Strengthen staff and client well-being by addressing the social determinants of health: Economic Stability, Education, Health and Healthcare, Neighborhood supports, Social and Community Engagement. QUALIFICATIONS: To perform this job satisfactorily, an individual must be able to perform each essential performance requirement satisfactorily. The requirements listed below are representative of the training, experience, knowledge, and skills required for this job. Reasonable accommodation may be made to enable an individual with disabilities to perform the essential functions listed above. Education/Training/Experience: Bachelor’s degree in education, health, social work, or other related human service field, plus two (2) years of related work experience, with some background in developing and presenting prevention and education workshops or programs is desirable, case management or social service delivery; Associate’s degree in education, health, social work, or other related human service field plus four (4) years of related work experience with some background in developing and presenting prevention and education workshops or programs is desirable, case management or social service delivery; High School Diploma or equivalent plus four (7) years of related work experience, with some background in developing and presenting prevention and education workshops or programs is desirable, case management or social service delivery. Experience in understanding cultural differences and is sensitive to the implications of culture for service delivery. Fluent in English and Spanish (read, write, and speak) desirable. Staff will be required to submit proof of their vaccination status or may request to be exempt from vaccination due to a religious and/or medical accommodation. Certificate or license, as applicable, by the appropriate State agency as a qualified practitioner. State of Texas vehicle operator’s license and proof of liability insurance PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, you must be able to stand, walk, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, talk and hear, and taste or smell. You may be able to lift up to 25 pounds, have close vision, color vision, depth perception, and ability to adjust your focus with good hand-eye coordination. TIMES WORK WILL BE PERFORMED: The agency’s hours of operation are extended and non-traditional, and may vary based on office location and/or stakeholder requirements. Employees are asked to work the schedule that is best suited to the achievement of deliverables and stakeholder requirements based on the agency’s posted business hours, or as required by stakeholder and contractual requirements. Employees who work in an exempt position are paid on a salaried basis and are not entitled to overtime pay. The amount of salary is intended to compensate the employee for all hours worked to perform the required job. Company Description Empowering individuals and families to transform their lives and strengthen our communities. Company Description Empowering individuals and families to transform their lives and strengthen our communities.

Keywords: Family Service Association of San Antonio Inc, San Antonio , GROUP FACILITATOR II / PARENT FACILITATOR II, Social Services , San Antonio, Texas