Coordinator Scheduling Operating Room - Neurosurgery
Company: Christus Health
Location: San Antonio
Posted on: March 26, 2026
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Job Description:
Description Summary: Coordinator Scheduling Operating Room
facilitates a welcome and easy access to the facility and is
responsible for establishing an encounter for any patient who meets
the guidelines for hospital service. The Coordinator ensures that
all data entry is accurate, including demographic and financial
information for each account. The Coordinator is responsible for
the successful financial outcome of all patient services. The
Coordinator communicates directly with patients and families,
physicians, and nurses. This Job requires professional appearance,
behavior, and good communication skills, along with dependability,
flexibility, and teamwork. This advanced-level position is designed
to promote the demonstrated knowledge and competency of the
Coordinator Scheduling Operating Room to demonstrate the ability to
use good judgment in making independent decisions to resolve
customer issues in all routine operations. Responsibilities: Meets
expectations of the applicable OneCHRISTUS Competencies: Leader of
Self, Leader of Others, or Leader of Leaders. SCHEDULING Obtains
and accurately inputs all required data elements for scheduling and
registration, including patient demographics, financial
information, guarantor information, and relevant notes associated
with the encounter. Data fields include but are not limited to:
address, employment, insurance info, nearest relative, guarantor,
insurance plan, admitting diagnosis, working diagnosis, and
physician information. Prioritizes and completes scheduling in a
consistent, courteous, professional, accurate, and timely manner.
Review the schedule to ensure accuracy. Ensures each patient is
assigned only one medical record number. Select the appropriate
patient type based on the department and services required.
Documents in account notes. Ensures orders are received and are
consistent with tests/procedures. Confirms schedule with each
physician daily; confirms a null schedule. CUSTOMER FOCUS
Effectively meets customer needs, builds productive customer
relationships, and takes responsibility for customer satisfaction
and loyalty. Greets patients courteously and professionally. Calls
patients by name. Ask patients if they may have special needs.
Represents the Surgery department in a professional, courteous
manner at ALL times. Works with other departments to resolve
Scheduling issues in a timely and professional manner. ERRORS Makes
minimal errors in performing scheduling/insurance verification See
Error Policy and Procedure for target error rate percentage.
Utilizes education information to reduce error rates. Requests
additional education information when necessary. Demonstrates
ability to select correct insurance plans. EDUCATION Provides
focused education for staff as needed. Coordinate new hire training
(if needed) Assure Healthstream education is completed timely.
Attends the majority of Direct Connects OTHER Required to assist
the hospital in the event of an internal or external disaster.
Supports the flexible needs of the department to accommodate
patient volume in all areas of the hospital. This may require
assignment to another area of the department, and shift change.
Supports the department in achieving established performance
targets. Completes required training as needed. Performs all other
duties as assigned. Job Requirements: Education/Skills High School
diploma or equivalent required. Associate degree preferred with
emphasis in Health/business-related field. Experience 6 months of
scheduling experience preferred. Licenses, Registrations, or
Certifications None required. Work Schedule: 5 Days - 8 Hours Work
Type: Full Time
Keywords: Christus Health, San Antonio , Coordinator Scheduling Operating Room - Neurosurgery, Administration, Clerical , San Antonio, Texas
