Accessibility Program Management Senior (Remote)
Company: USAA
Location: Lytle
Posted on: May 16, 2022
Job Description:
Purpose of JobAccessibility Program Manager Senior (100% Remote
available)About USAA's Enterprise Accessibility Office (EAO) The
Enterprise Accessibility Office ("EAO") is responsible for
overseeing USAA's Enterprise Accessibility Program, the Enterprise
Accessibility Policy, and the Enterprise Standards for
accessibility. As a governance function, EAO provides oversight and
guidance to the Business while monitoring adherence to the
Enterprise Accessibility Policy and related accessibility
standards. The team performs routine oversight inspections and
other oversight activities. The Enterprise Accessibility Office
operating model consists of the following core components that
support the operationalization and integration of accessibility
throughout the enterprise: Governance, Consultation, and Oversight.
EAO currently reports through the Chief Design Office and up
through to the Strategy and Brand Organization.Facilitates and
drives the planning, execution, and delivery of moderately complex
non-IT work efforts intended to accomplish business goals and
objectives within prescribed timeframes and budgets. Demonstrates
an advanced understanding of how activities contribute to the
achievement of strategic business goals and operational objectives.
Collaborates with key stakeholders, vendors and project/program
teams to identify mutually beneficial outcomes for competing
priorities and negotiate timelines to ensure objectives are met.Job
RequirementsFor related project experience to be considered outside
of a Program/Project Management title, please upload a project list
of all program/project management experience. The project list
should include: project summary, role, and project timeframe
(including percentage of time dedicated to the project, i.e.
March2018-May 2019, 50% of time). Failure to provide this
documentation may result in disqualification About USAAUSAA knows
what it means to serve. We facilitate the financial security of
millions of U.S. military members and their families. This singular
mission requires a dedication to innovative thinking at every
level.Primary Responsibilities:
- Identifies and manages existing and emerging risks that stem
from business activities and the job role.
- Ensures risks associated with business activities are
effectively identified, measured, monitored, and controlled.
- Follows written risk and compliance policies and procedures for
business activities.
- Drives implementation of low to moderately complex work
efforts, working closely with cross-functional teams and resources
to achieve multiple program and project milestones within
established timeframes.
- Plans, directs, and coordinates activities for moderately
complex work efforts through the development work efforts plans
intended to accomplish goals and objectives within prescribed
timeframes, scope, and budgets.
- Ensures consistent visibility for teams by monitoring and
reporting business objectives, work efforts achievements, and key
indicators.
- Communicates with stakeholders and provides insight on issues
through root cause analyses.Facilitates collaboration on creative
alternatives to work efforts challenges with subject matter
experts.
- Removes obstacles and impediments to ensure business and
operational objectives are met.Develops and tracks project budgets
that may include necessary capital expenditures, operational
expenses, and labor funding requirements.
- Identifies and applies best practices and needed process
improvements; drives adoption and challenges standards.
- Ensures compliance with company and regulatory policies and
procedures.
- Monitors project execution to deliver incremental business
value.
- Participates in the creation of the master work efforts plan
from the underlying plans (if applicable).
- Assists in defining the control and the overall delivery of the
work efforts to meet the goals, objectives, and success
criteria.
- Establishes overall cadence for communication with impacted
stakeholders and provides framework for underlying work efforts(s)
communication plans.
- Participates in work effort closure activities to determine
benefit / business impact realization.
- Manages risk by using best risk management practices to address
execution challenges associated with quality, schedule, and cost,
in adherence with risk management framework.
- Adheres to EPMO processes, procedures, controls, standards,
tools, and templates (as required).Drives the adoption and
sustainment of changes within the organization in compliance with
USAA's Change Management framework.When you apply for this
position, you will be required to answer some initial questions.
This will take approximately 5 minutes. Once you begin the
questions you will not be able to finish them later and you will
not be able to change your responsesMinimum Requirements:
- Bachelor's Degree; OR 4 additional years of related experience
beyond the minimum required may be substituted in lieu of a degree
(10yrs total experience in lieu of degree)
- 6 years of relevant experience in project or program
management, including planning, tracking and delivery.
- Comprehensive knowledge and demonstrated application of project
management tools and methodologies.
- Collaboration skills in a matrixed environment including
providing consultative guidance to help solve enterprise level
issues.
- Possess an understanding of scope definition, process, and
solution mapping; process structures and components; and standard
project planning methodologies.
- Experience supporting projects with complex deliverables
including information technology and dependencies across
organizations.
- In-depth understanding of risk management policies and
procedures.Preferred Experience:
- Familiarity and working knowledge of Title III Americans with
Disabilities Act and Accessibility.
- Familiarity and working knowledge of Web Content Accessibility
Guidelines (WCAG) and digital accessibility.
- Knowledgeable experience working in technology solutions for
program management- Agile (Rally or JIRA).
- Two or more years of operational experience in a digital,
document, building/construction, or customer service environment
with knowledge of accommodating individuals with disabilities and
mitigating enterprise accessibility risks.The above description
reflects the details considered necessary to describe the principal
functions of the job and should not be construed as a detailed
description of all the work requirements that may be performed in
the job.Compensation:USAA has an effective process for assessing
market data and establishing ranges to ensure we remain
competitive. You are paid within the salary range based on your
experience and market position. The salary range for this position
is: $97,200 - $175,000 *This does not include geographic
differential it may be applied based on your work location.
Employees may be eligible for pay incentives based on overall
corporate and individual performance or at the discretion of the
USAA Board of Directors. *Geographical Differential: Geographic pay
differential is additional pay provided to eligible employees
working in locations where market pay levels are above the national
average. Shift premium: will be addressed on an individual basis
for applicable roles that are consistently scheduled for non-core
hours. Benefits:At USAA our employees enjoy best-in-class benefits
to support their physical, financial, and emotional wellness. These
benefits include comprehensive medical, dental and vision plans,
401(k), pension, life insurance, parental benefits, adoption
assistance, paid time off program with paid holidays plus 16 paid
volunteer hours, and various wellness programs. Additionally, our
career path planning and continuing education assists employees
with their professional goals.Please click on the link below for
more details.USAA Total RewardsRelocation assistance is not
available for this position.
Keywords: USAA, San Antonio , Accessibility Program Management Senior (Remote), Executive , Lytle, Texas
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