Vehicle Condition Assessor
Company: CarMax
Location: San Antonio
Posted on: May 28, 2023
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Job Description:
7227 - Live Oak - 11880 N Interstate 35, San Antonio, Texas,
78233
CarMax, the way your career should be!
General Summary :
The Vehicle Condition Assessor (VCA) position is responsible for
delivering exceptional customer service by accurately collecting,
recording, and communicating information about customer appraisals
to Buyers, Sr. Buyers and Purchasing Managers for analysis. VCA's
assist with customer transfers, complete lot merchandising
activities, secure vehicles, and assist the Merchandising team with
additional daily functions as needed. A VCA may also perform
various wholesale auction responsibilities.
Principle Duties and Responsibilities:
--- Conduct accurate vehicle condition assessments by collecting,
recording, and communicating all required information (including
cosmetic, specific mechanical conditions, options, etc.) about
customer appraisals for a Buyer, Senior Buyer, or Purchasing
Manager's analysis.
--- Accurate optioning of vehicles during assessments and CarMax
inventory.
--- Perform quality and timely imaging of Retail and Wholesale
vehicles for CarMax websites.
--- Complete vehicle secures, including reading and verifying
appraisal entry information for any discrepancies.
--- Complete vehicle walkarounds including communicating
information accurately and in a timely manner.
--- Assist Merchandising Department with maintaining inventory and
executing customer transfers.
--- Complete final condition verifications on inventory acquired
through online customer channels.
--- Assist in the preparation and operation of the wholesale
auction.
--- Partner with Inventory and Sales Departments to conduct lot
merchandising, as needed.
--- Assist the Merchandising Department with various other projects
and office duties, as needed.
--- Assist with on-boarding of new associates.
--- Complete assigned tasks independently and follow up after
completion.
Job Specifications:
--- Deliver exceptional customer service and work with other
departments to create Iconic Customer experiences.
Ability to follow detailed, standardized processes to complete
work.
--- Read, interpret, and transcribe data to maintain accurate
records.
--- Multi-task in a high energy, fast-pace work environment.
--- Speak and listen effectively when dealing with internal and
external customers.
--- Function effectively within other departments in a
team-oriented environment.
--- Successfully complete all required Workday training.
--- Position requires a valid driver's license.
Working Conditions:
--- Requires walking, bending, kneeling or standing for extended
periods of time.
--- Ability to work outdoors or in any inclement weather
environment for several hours.
--- Flexible work hours with shifts that may include nights,
weekends, holidays.
--- Requires CarMax work clothing to be worn when working in the
store (acquired through CarMax World).
--- Adhere to all CarMax policies including, but not limited to,
Attendance, Proper Recording of Time, Asset Protection, EH&S
(Environmental, Health & Safety), and Standards of Professional
Appearance.
Disclaimer and Approvals:
This document is intended to describe the general nature and level
of work being performed by people assigned to this job. This
information is current at the time of publication. Responsibilities
may include other duties as assigned and may be amended at the
discretion of CarMax with or without notice. This document has been
reviewed and approved by management and Human Resources and cannot
be modified without written consent by a member of management
authorized to modify any such responsibilities. CarMax is an Equal
Opportunity Employer and complies with federal and state laws which
forbid discrimination because of race, color, age, religion, sex,
national origin, disability and other protected characteristics.
Employment at CarMax is at-will, and therefore, can be terminated,
with or without cause, at any time, at the option of the associate
or CarMax. This at-will employment relationship will remain in
effect throughout an associate's employment with CarMax unless it
is modified by a specific, express written employment contract that
is signed by an officer of CarMax and the associate. This at-will
employment relationship may not be modified by any oral or implied
agreement. Specifically, this job description is not a contract of
employment and does not create any contractual rights of any kind
between the Company and its Associates.
Upon an applicant's request, CarMax will consider reasonable
accommodation to complete the CarMax Job Application.
Keywords: CarMax, San Antonio , Vehicle Condition Assessor, Other , San Antonio, Texas
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