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Senior Manager of Product, Experimentation and Behavioral Science

Company: Mozilla
Location: San Antonio
Posted on: May 16, 2022

Job Description:

Can experimentation be high velocity, impactful, and strategic? We believe it can! Do you?

Firefox Product Group is looking for an experienced Behavioral Science Product Leader with a track record of standing up experimentation programs that are strategic, hypothesis-driven, thoughtful and high velocity. In many product teams, these words contradict-but we believe they are integrative.

Over the past few years we've built an experimentation program that reached its highest scale in 2021. Now, we're taking our team and program to a new level. Our aim is to reach a scale where we are learning daily, from creative hypotheses-and a combination of small and large bets. In this role, you'll help develop our strategy and roadmap towards how we incorporate machine learning to drive continuous real-time optimizations across mobile and desktop.

The ideal candidate is an experienced Behavioral Scientist with experience managing experimentation programs and driving long-term user adoption and re-engagement. In addition, collaboration, communications, lean process, transparency, attention to detail, data fluency, and self-direction are valued in this position. You will have plenty of room and support to grow personally and professionally on our impactful team.

About Firefox Product Management

We are building a culture of adaptable product leaders, who believe that product management is an apprentice craft and fostered through open dialogue and feedback.

We believe in the value of qualitative data to develop rich insights and continuous measurement through experimentation, data analysis, hypothesis, and tracking metrics.

We partner richly and align teams on a shared perspective about the product we are intended to ship.

We believe in delivering a cohesive product experience to our customers.

We believe in shipping products that have care built in.

We believe in a culture of coaching and reflective thinking about our goals and the day to day activities we do to move the needle.

We believe in striving for a high velocity operating cadence.

Join us.

Note: We don't believe in mindlessly improving metrics--while this role is focused on experimentation, you will play an active role in bringing to life the next wave of internet experiences.

You've got this if you are ...

Inspired by what's possible.
Passionate about crafting compelling and emotive customer experiences.
A curious and self-directed learner, team-oriented.
Knowledgeable in defining, tracking, and interpreting experiment results and performance metrics
Experimentation design depth that allows you to successfully partner with engineers and data science.
Creative and transformative problem-solver eager to challenge the status quo.
A believer that revenue is not the goal but an outcome of a compelling product with a sustainable business model.
Willing to prioritize user privacy over short-term metrics-every time.

Responsibilities
Work with client and partner teams to gather, document and drive experimentation platform requirements
Generate insights and own our hypothesis map for growing user engagement as measured by days of use.
Find opportunities to use predictive platform usage analytics to define feature requirements and design A/B tests; Further partnerships with Feature Teams, Experimentation (ExP) platform engineering, Data Scientists.
Plan/design new experimentation capabilities; Collect and synthesize customer feedback, write PM specs and represent cross-team functional requirements to experimentation platform developers.
Develop a highly agile, low cost, and low maintenance experimentation program; Ask questions, listen, drive alignment, and influence across the organization
Conceive and partner with teams to invest and explore bold experimentation bets.
Contribute to a diverse and inclusive culture that values customer passion, continuous improvement and innovation

Qualifications
2 years of experience applying behavioral science practices, insights, and experimental research in software applications
5+ years of demonstrated software product management with experience designing and running experiments and A/B testing
Outstanding cross-group collaboration skills ability to get results across multiple organizations
Experience leading and shipping experiments that drive business-impacting results
Excellent written, verbal, and presentation abilities
Degree in related field

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: B

Keywords: Mozilla, San Antonio , Senior Manager of Product, Experimentation and Behavioral Science, Executive , San Antonio, Texas

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